Terms and conditions

Terms and conditions

TERMS OF PURCHASE


Work System AB

1 DEFINITIONS


1.1: In the terms and conditions document the following definitions are listed below:

Working Day: a day (not including a Saturday, Sunday or a Bank Holiday).

Contract: The contract between Work System AB and the Customer for the sale and purchase of goods in accordance with these conditions.

The Customer: This is the person or business who has purchased the goods from Work System AB.

The Goods: This is the item or any part of the item which makes up the order.

The Order: This is the request made by the customer via the web site online.

Work System AB: Registered office in Sweden, Work System AB, Industrivägen 11 B, 561 61, Tenhult, Sweden

Web Site: This is the web site found at www.worksystem.com/en

1.2 Contact Details

You can contact Work Systems at any time using the following:

Work System AB
Industrivägen 11 B
561 61 Tenhult
Sweden
Phone: 020 3289 1566
Email: info@worksystem.com

www.worksystem.co.uk

Management
David Nord
Jonas Hallenborg

Chairman of the Board
Jonas Netterström

Register: Bolagsverket, Sundsvall
Swedish Companies Registration Office
Registration number: 556782-6713
District: Nässjö
VAT: SE556782671301

1.3: In the conditions the following rules apply:

1.3.1: The term person refers to a living person, or a corporate of unincorporated company or body.

1.3.2: The word written also includes emails.

2 CONTRACT

2.1: When you place an order via the web site you are offering to purchase the goods sold by Work System AB in line and in accordance with the terms and conditions laid out by this document.

2.2: It is the responsibility of the customer to make sure all the details on the order are correct. Including the details of the order itself, company name, the customer name and the address details including the delivery address if different.

2.3: In the case of special customised purchases. It is the responsibility of the customer to check and make sure that all measurements and information regarding the order given to Work System AB are correct and accurate.

2.4: The order shall be deemed accepted by Work System upon receiving the order through the web site. Unless informed otherwise the order will be processed and the customer will now be bound legally to the terms and conditions in this document.

2.5: Work System AB shall retain all details of your order in our administration system. This information can be requested by the customer at any time. Simply use the contact details above.

3 PRODUCT

3.1: The products sold by Work System are sold on the web site. Each products description and specification can be found on the Details Tab by clicking on each individual item.

3.2: All the measurements and the sizes are approximated.

3.3: Work System AB reserves the right to amend any price, size or description at any time.

4 PRICES

4.1: The Prices of our goods are listed in Pound Sterling and are exclusive of VAT.

4.2: The VAT charge on our prices will be visible on the invoice you receive with your goods.

4.3: VAT will be charged at the UK national rate. Unless otherwise stated.

5 PAYMENT

5.1: Payment for goods to Work System AB must be made before the delivery of the goods.

5.2: Payment can be made via an international bank transfer using the information below:

IBAN: SE81 1200 0000 0138 9017 0846
BIC/SWIFT: DABASESX

5.3: Payments can also be made via a bank transfer to our UK account using the information below:
Account Number: 35010793
IBAN: GB20DABA30128135010793

6 DELIVERY OF GOODS

6.1: Delivery of goods from Work System AB takes between 6-10 working days.

6.2: Work System AB cannot guarantee the delivery date under any circumstances. As such Work System AB cannot be held liable for any cost incurred to the customer if the delivery is delayed.

6.3: All goods will be delivered to the address supplied by the customer on the online form.

6.4: Completion of the delivery of the goods occurs when the goods arrive at the delivery location.

6.5: Once the delivery of the goods has been completed the liability of loss and damage to the goods is the customers not Work System AB.

6.6: In instances where the delivery of goods are delayed or there is a failure to deliver the goods, Work System AB is not liable for this delay or failure to deliver.

7 REFUNDS OR RETURNS

7.1: As part of our 100% satisfaction guarantee the customer is entitled to return the goods to Work System AB for a full refund minus the cost of freight to and from Sweden.

7.2: Returns of goods under the 100% Satisfaction Guarantee is liability of the customer.

7.3: If the customer chooses to return the goods under the 100% Satisfaction Guarantee, it is the responsibility of the customer to ensure the goods are packaged correctly and in reasonable condition. Work System will not hold any liability for the condition of the goods upon return.

8 GUARANTEES

8.1: The Work System guarantee is not transferable and only applicable to the customer who purchased the goods originally.

8.2: Work System AB offers a 3-year guarantee on all our products including van racking, van shelving and accessories.

8.3: To activate the guarantee provided by Work System and make a claim the customer must contact Work System AB directly, via email, telephone or by writing.

8.4: The Work System AB guarantee does not apply to the following:
Wear and tear caused by normal use and normal aging of the vehicle solutions.
Expendable components such as lights and gas springs.
All parts that are not original parts of the Work System product purchased.
Rust and superficial rust.
Damage which has resulted from improper use of the product.
Damage which has resulted from an accident, vandalism or a disaster.
Damage caused by unauthorised modifications of the device, such as alterations or additions to the product.

9 COMPLAINTS

9.1: If you have any questions or queries over any part of the service that Work System AB provides then please contact us using the details above.

10 ONLINE SECURITY

10.1: Work System AB has taken every step to ensure your online security. For further details, please see our Privacy Policy.

11 LIABILITY

11.1: Work System AB is not under any circumstance liable to the customer whether in contract or otherwise for any loss of profit or loss arising under on in connection with the contract.

11.2: Work System AB is excluded from liability for fraud or fraudulent misrepresentation.

11.3: Both parties shall not be held liable for not being able to meet their obligations under the contract due to events that are out of their control such as:

Failure of transport networks
Failure of power supply’s
Wars
Strikes
Industrial disputes
Riots
Floods or fires
Acts of god
Natural disasters
Default of subcontractors
Default of suppliers
Adverse or extreme weather

OUR GUARANTEES AND CONDITIONS OF WARRANTY 100% SATISFACTION GUARANTEE

Warranty Period

Work System AB wants you to be 100% satisfied with your purchase, if you are not satisfied then please return the good to us within 30 days after delivery.

The warranty period begins at the time of acceptance of delivery of the goods.

Our address and contact details are below:
Work System AB
Industrivägen 11 B
561 61
Tenhult
Sweden
020 3289 1566

Warranty Cover

Work System's warranty allows our customers to return ordered items unused and in their original packaging.

Excluded from warranty are products which:

Have slight traces of usage.
Shows damages that were not reasonable defects.
Has transport damage.
Are not returned in the original packaging.

If you choose to return your product to Work System, please contact us using the contact details below:

Work System AB
Industrivägen 11 B
561 61
Tenhult
Sweden
020 3289 1566

The delivery of goods back to Work System is the responsibility of the customer who in turn are also liable for all cost associated with this process. Work System AB will not be liable for organisation or payment of delivery of goods that are to be returned.

The return of special bespoke products is subject to approval by Work System AB. We reserve the right to refuse return of such items.

Due to the high quality of our products we are happy to offer a 3 year guarantee on our racking solutions.

The following conditions apply for the guarantee:

The guarantees warranty period begins upon receipt of delivery by the customer and ends the last day of the calendar month in the third subsequent year.

Excluded from this warranty are:

Wear and tear caused by normal use and normal aging of the vehicle solutions.
Expendable components such as lights and gas springs.
All parts that are not original parts of the Work System product purchased.
Rust and superficial rust.
Damage which has resulted from improper use of the product.
Damage which has resulted from an accident, vandalism or a disaster.
Damage caused by unauthorised modifications of the device, such as alterations or additions to the product.

If you have any further questions, please do not hesitate to contact us.