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Answers to frequently asked questions

How long does the delivery take?
You will receive your order within 6 - 10 working days.

How much are the shipping costs?
This depends on the volume and weight of your order.

Do you have a show room in the UK?
No, we only sell via the web site in the UK.

Which shelving fits into my van?
All racks, shelves and underfloor systems which you can find via the van selection tool on this website will fit into your van model.

Your standard range doesn't fulfil my needs. Who should I talk to?
Please contact customer service via the "contact"-page.

Do your products come with a guarantee?
We offer a 36-months guarantee on all our systems. This guarantee is free of charge.

Can I return my order in case I'm not happy with your products?
Yes, you can return your order within 30 days after purchase. Shipping cost for returns are on you, though.

How do I pay for my order?
Once you have received your invoice, you can transfer the money to our UK bank account.

What tools and materials do I need for the fitting of my shelf/rack?
All mounting material such as rivets and screws come with your order. In regards to tools, you will need allen keys, wrenches, a drill and a riveting machine/pliers. You might also wish to wear gloves to protect your hands.

I couldn't find the answer to my question. Who should I contact?
Please contact customer service via the "contact"-page.